IT Infrastructure & Operations Engineer - Bali, Indonesia
Join Mewah Group as an IT Infrastructure & Operations Engineer in the vibrant heart of Canggu, Bali! This is a unique opportunity to shape the digital backbone of a leading organization while enjoying the island’s dynamic work-life balance. In this role, you will be responsible for maintaining and optimizing the IT infrastructure that supports our operations, ensuring seamless connectivity and high performance for our team.
As part of a forward-thinking company, you’ll work alongside a talented team of professionals to implement cutting-edge technologies and best practices. With a focus on innovation and continuous improvement, Mewah Group offers a dynamic environment where your skills and creativity can thrive. Ideal candidates will have a strong background in IT infrastructure and operations, with a passion for problem-solving and a commitment to delivering exceptional service.
📋 Tanggung Jawab Pekerjaan
- Design, implement, and maintain IT infrastructure, including servers, networks, and cloud services.
- Monitor and optimize system performance to ensure reliability and efficiency.
- Provide technical support to internal teams, resolving issues promptly and effectively.
- Implement and manage security protocols to protect against cyber threats.
- Collaborate with cross-functional teams to align IT solutions with business objectives.
- Stay updated with emerging technologies and industry trends, applying new knowledge to improve infrastructure.
- Document processes and create training materials to ensure knowledge transfer and continuous learning.
- Participate in on-call rotations to ensure 24/7 coverage and rapid response to critical issues.
🎓 Kualifikasi & Syarat
- Bachelor’s degree in Computer Science, Information Technology, or a related field.
- Minimum of 3 years of experience in IT infrastructure and operations, with a strong background in server and network administration.
- Proficiency in ITIL framework and best practices.
- Certifications such as CCNA, CompTIA Security+, or Microsoft Certified: Azure Administrator are a plus.
- Experience with cloud platforms, including AWS, Azure, or Google Cloud.
- Strong problem-solving skills and ability to work independently and as part of a team.
- Excellent communication and interpersonal skills, with the ability to explain technical concepts to non-technical stakeholders.
- Familiarity with IT service management tools such as ServiceNow or BMC Remedy is a plus.
🛠️ Keahlian
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